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FILMMOOD 400 ▸ DEVELOPING NOTES
FilmMood

Support

From making a look to deleting your data: common questions and how to reach us.

Last revised 4 November 2026 · iPhone app · English

Frequently asked

How do I make a look?

Create an album on Home, add photos with “Import album”, then open the Mood Agent and send one line such as “warm afternoon film”. Tap Apply if you like the suggestion or Try again if not. Then tap Auto grade on the scene grid to apply it to the whole album.

Can I use a reference photo?

In the Mood Agent tap “Shoot” or “From album”. The photo is analysed on the device and only the reading (scene labels, visible text, colour figures) goes to the AI. Avoid photos that show personal text.

Can I just say it?

Tap the microphone, speak in Korean, and tap again; your words become text and are sent. Apple handles the recognition and may use its servers.

It says “AI setup pending” or “Connection needed”

The AI connection is not ready or the network is unstable. Try again shortly. Applying and reusing saved looks still works.

It says photo access is off

Go to iPhone Settings > FilmMood > Photos and allow access; “Selected Photos” is fine.

How do I save a graded photo?

Open the photo, check it with the compare slider, then tap “Save to Photos”.

Can I use the same look in another album?

On the Looks tab use “Reuse a saved look”, pick the look and the target album. This does not call the AI again.

How do I stop AI data sharing?

Turn off Settings > AI data sharing. Sending stops immediately.

How do I delete my data?

Long-press a photo in an album to delete it. To remove all albums and looks, delete the app. Copies saved to Photos are deleted in the Photos app.

The app's interface is in Korean; the labels above are translated.

Contact us

For problems or privacy requests, email us.darkroom@amberleader.studio

Tell us your iPhone model, iOS version, any message the app showed and the steps you took. You do not need to send original photos. We usually reply within 3 business days.